This video was created to give employees three tools to improve customer service: deliver context-base support, create communication channels, and combine automation with human interaction.

This screen-share video was created to provide training for Microsoft Teams. Employees learn how to set up a virtual meeting, invite participants, and utilize the functions of Teams.

This job aid provides instructions for operating Microsoft Teams. It can serve as a participant guide with the Camtasia video. The steps are presented in an abbreviated visual form.